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Shipping Info

We are proud to offer free worldwide shipping on all orders!

*Please note: Due to COVID-19 we cannot guarantee that all packages will make it on time. Depending on your country's situation, please expect some delays. Thank you!

USA:

Free Standard Shipping: 5-9 business days

Express Shipping: 3-5 business days

2-Day Shipping: 1-2 business days

Australia:

Free Standard Shipping: 9-12 business days

Express Shipping: 5-9 business days

United Kingdom:

Free Standard Shipping: 10-15 business days

Express Shipping: 7-10 business days

Canada:

Free Standard Shipping: 10-15 business days

Express Shipping: 7-10 business days

Europe:

Free Standard Shipping: 10-15 business days

Express Shipping (if available): 5-10 business days

Rest of World:

Free Standard International Shipping: 8-20 business days

 

All orders will be dispatched within 3 business days. In peak periods please allow for up to 5 business days. 

We ship our products from various warehouses around the world. Sometimes we ship products separately. We are partnered up with multiple delivery service providers across the globe and products are not always dispatched together due to location, current supply and/or customs and regulations.

Tracking information will be sent by email or phone shortly after the order has been shipped.

If our products arrive at the local post office it is up to the customer to collect them, we take no responsibility. 

Please don't hesitate to contact our support team help@nulifebeauty.com for any issues or concerns with your order.

*All shipping times exclude clearance/customs delays. We are not responsible for any additional customs/duty fees that may apply for international orders.

 

Shipping Insurance

You have the option to purchase shipping insurance which covers packages up to $100 in the event of damage, loss or theft. 

  • Claims for packages presumed to be lost by the carrier, where the status is “not delivered” or there has not been an update for more than 15 days, must be filed no sooner than 7 days after the scheduled delivery date for domestic shipments (and 20 days for international shipments), but not later than 30 days from the date the shipment was originally scheduled to be delivered.
  • All other claims for loss or damage should be filed as soon as discovered but no later than 30 days from the delivery date.
  • Claims for packages marked by the carrier as “delivered” yet not received by the customer must be filed within 7 days from the date and time shown by carrier as delivered. We reserve the right to require proof of either a copy of a police report showing report of theft or security video recording showing evidence of theft. 

If a package is reported as delivered but has not been received, please contact the shipping carrier used and open a case with them to try and locate the package first. If the package cannot be located (missing or stolen) let our support team know and a replacement package will be provided at no extra cost. Refunds will not be issued for missing or stolen packages.

To file a claim, please contact our support team help@nulifebeauty.com to notify them and if necessary file a case with the shipping carrier.